Terms and Conditions

  • The United Arab Emirates is our country of domicile” and stipulates that the governing law is the local law.
  • We accept payments online using Visa and MasterCard credit/debit card in AED .
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of his account.
  • LYA RACKS TRADING LLC” maintains the https://lyaracks.com/ Website ("Site")

Purchases

  • Lya Racks may in its sole discretion, choose to not process or to cancel your order in certain circumstances. For example, if a dress has been incorrectly priced or becomes out of stock, or suspects the request is fraudulent.
  • Lya Racks also reserves the right, in its sole discretion, to take steps to verify your identity to process your order.
  • Lya Racks will either not charge you or refund the charges for orders that we do not process or cancel.

 

Return Policy

  • Lya Racks accepts returns on a case-by-case basis and for specific reasons, please check our Refund/Exchange policy.
  • Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

Cancellation Policy

  • Customer can cancel their order only before order is dispatched; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed. 

Shipping and Tax

  • Shipping and taxes will be calculated based on the country and method of delivery and indicated at the time of checkout.